KIWI IRC client help

[Stormy]

How to fix when you're joining too many rooms by accident when using our Kiwi IRC chat client.

Do not actually do anything except read until I say "GO" ok?

See the circle with your initial in it on the far-left top of your window?
Click "That Circle".
See where it says, "Forget me"?
Click "forget Me".
There will be a small box close to the top that says "OK" or "Cancel"
Click "OK"
Copy the room name to your keyboard before you do anything else.  OK?
Now, is there anything I said that you DO NOT understand? Because once you click that circle, you can't type in here until you rejoin. OK?
Now, close this website and reopen it and make sure you spell the room name correctly when you rejoin.  OK?

OK, Now you can GO

Stormy crosses his fingers and stuff.

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How to set an alias to identify your nickname on koach.com using our Kiwi IRC chat client.

Do not actually do anything except read until I say "GO" ok?

See the Icon on the top left that looks like a Gear Wheel?
Click That.
You have two tabs, "General" and "Aliases"
Click on Aliases.
Go down to the very bottom of the list of aliases.
Remove the check Mark and press your ENTER key once to get a new line.
Copy and paste the following   /id /msg nickserv identify PASSWORD,  replacing the word "PASSWORD" with your nick Password.
And once you click  close you will be logged out, and you'll need to rejoin the server.
Click close.
Rejoin the server.
After rejoining the server and before joining, a channel (room) type /id and then press enter.

Now, is there anything I said that you DO NOT understand? Because once you click that circle, you can't type in here until you rejoin. OK?

OK, Now you can GO

Stormy crosses his fingers and stuff.

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When you get an error that says bad certificate or similar.
Press Alt+o, which opens Mirc Options. Under Connect, select Options. Then, on the right, select SSL. Finally, Under Server Certificates, select Display Invalid certificates for approval. Then press OK twice. Then, you'll be asked to approve the Cert. Do so and you'll be able to connect.
If not, go to #helpdesk on our server and let us know.
The Certification will be renewed as soon as we talk to our Tech Admin.
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How to recover a "ghosted" nickname. This means [Your nick pinged out and never actually left the server.]
Type (in your server window). /ns recover nickname password
Never use a command that uses your password in an open channel, always use the server window.

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How to connect to koach.com with SSL (Secure Socket Layer)

First, read and comply with this post on our forum.

https://www.koach.com/forum/topic/272-using-ssl-on-koachcom/?tab=comments#comment-356

If this does not work, come to #helpdesk on the koach server and ask for help or message, Koach, Stormy or another Staff member.